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Have a question for our customer service team? Please contact us using your preferred method below and a team member will be in touch shortly.

CALL US: 1-800-438-6673 
Monday-Friday 8 a.m. to  8 p.m. EST
Saturday 9 a.m. to 6 p.m. EST
If you have a product-related issue or question, please upload photos of your product in order for our team to provide the best service possible. Here are some helpful tips for submitting your images. 

  • Provide a photo showing the Brand Name. For faucets, this is usually found at the base, near where it’s mounted to the sink or countertop. 

  • Provide an image showing your entire product. 

  • Provide a photo showing an under-sink view of the water supply line from the faucet. 

Please Note: Max size of each image must not exceed 3MB. File must be in jpg, gif, or png format.